bryntheis.com

Refund Policy

This policy sets out fees, scope, turnaround, cancellation and refund conditions for fixed-fee contract and ownership document reviews before purchase.

Service provider

bryntheis.com LLC, EDRPOU registration code 39432725, Office 7, Business Center Horizon, 14 Antonovycha Street, Kyiv, 01004, Ukraine. Contact: contact@bryntheis.com, +380 933 097 8024. Legal representative: Sara Novak, Managing Director. Provider details are disclosed under the Law of Ukraine "On Electronic Commerce" No. 675-VIII.

Scope and fees

We provide legal consulting via fixed-fee reviews of contracts and ownership documents. Price, scope, deliverable and turnaround are shown before checkout. We do not claim advocate status or legal representation; reserved titles are used only where admitted under the Law of Ukraine "On the Bar and Practice of Law" No. 5076-VI. Consumer offers state price, scope, duration, cancellation/refund terms and complaint details under the Law of Ukraine "On Protection of Consumer Rights" No. 1023-XII.

Turnaround

Indicative turnaround starts on receipt of payment and complete documents. Missing documents or unclear instructions may cause delay and are notified by email. Turnaround is an estimate, not a guaranteed outcome.

Cancellation and refunds

Cancel before work starts for a full fixed-fee refund. After work starts, refunds are pro rata for work not performed; completed review work and delivered written findings are non-refundable. Duplicate charges are fully refunded. Approved refunds go to the original payment method within 10 business days. Email contact@bryntheis.com with your order number.

Complaints and disputes

Send complaints to contact@bryntheis.com or +380 933 097 8024. We aim to respond within 10 business days. If unresolved, consumer dispute procedures under Law No. 1023-XII apply. Advertising and service claims remain accurate and non-misleading under the Law of Ukraine "On Advertising" No. 270/96-ВР.

Personal data

We process order and contact data to perform the service and handle refunds. Our privacy notice explains lawful basis, rights and security under the Law of Ukraine "On Personal Data Protection" No. 3621-IX.